Refund & Cancellation Policy

1. Free trial

2. Subscription billing and renewal

Paid subscriptions are processed through Stripe and renew automatically at the end of each monthly or annual billing period unless cancelled before the renewal date. The amount and billing cycle are shown at checkout and in your account.

3. Cancellations

You may cancel a paid subscription at any time through your account settings. Unless required otherwise by law:

• Your paid access continues until the end of the current billing period.
• You will not be charged for the next billing period.
• Cancellation does not normally create a refund for unused time in the current billing period.

4. Refunds

Except where required by law, refunds are not normally provided for change of mind, partially used billing periods, unused features, or failing to cancel before a renewal.

We will assess requests fairly where there has been a duplicate charge, billing error, material service failure or another circumstance that may give you a remedy under the Australian Consumer Law. Approved refunds are returned to the original payment method and may take 7–10 business days after processing.

5. Billing disputes

Please contact support@jobway.app promptly if you do not recognise a charge or believe an amount is incorrect. We will investigate and provide available transaction information.

6. Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in this policy excludes, restricts or modifies those guarantees or any right to a repair, replacement, refund, cancellation or compensation where the law provides it.